Patient Information & Forms

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When you come to Complete Physical Therapy, we know you want to get back to health fast. In order to save time on your first visit, please fill out our electronic intake prior to your appointment. If you cannot get the paperwork done at home prior, please arrive 30 minutes early to your appointment to complete it in office. Please be as thorough as possible when filling out your intake paperwork to ensure your therapist has all information needed to complete your evaluation.

If paperwork is completed, we ask that you arrive 10 minutes prior to your appointment to allow us to scan appropriate documents and finalize any information.

We are in-network with the following insurance companies:

- Midland's Choice/Auxiant

- Cigna

- Medica (not CHI or Elevate plans)

- United Healthcare

- Blue Cross Blue Shield (not CHI plans)

- Aetna

- Medicaid (Molina, United Healthcare Community Plan, & Nebraska Total Care)

- Ambetter Total Care

- Medicare

- Tricare

We are NOT in net-work with Humana, Medica Elevate, CHI plans, Wellcare, or Bright Health

It is always important that you know your personal health insurance coverage benefits. We encourage you to inquire with your insurance company about your individual benefits before your initial evaluation. Our front office typically calls your insurance company to verify your benefits and coverage, but being proactive about knowing your benefits will prevent incidents of non-coverage that can be unexpected and frustrating. Many policies require those covered to pay a deductible before the insurance company will contribute to covering service costs. The number to call your insurance company should be listed on the back of your insurance card. Before you call, here are a few questions to ask prior to receiving treatment:

  • Is a referral or prescription for physical therapy required for my visits to be covered?
  • What are my deductible and out-of-pocket amounts and how much has been met of each?
  • Do I owe a co-pay prior to treatment?
  • How many physical therapy visits does my policy allow me per year?
  • What percentage of the costs of services will I be responsible for paying after insurance has contributed?